8m beat's Responsible Gaming Guide
When gaming goes beyond the limits of entertainment, making the right decision is what matters most. 8m beat is always here for you.
Our Commitment
8m beat believes that online betting and casino gaming should be entirely for entertainment — without causing any harm to a person's financial or mental wellbeing. We are committed to ensuring that every member's experience on our platform remains safe, transparent and in control.
If you read our Terms and Conditions, you will see that responsible gaming is a central part of our service. Gaming is never a way to earn money — it is entertainment. We have put several tools and features in place so that any member who feels their gaming habits are getting out of control can get help quickly and easily.
Before you play, ask yourself: is this just for fun? Am I playing to try to win back money I have lost? If the answer is no, that awareness is the first step.
Under 8m beat's Privacy Policy, all information relating to your responsible gaming is kept completely confidential. If a member requests self-exclusion or a limit, that information is only used by the staff who need to act on it.
Tools to Keep Yourself in Control
Using the tools below on 8m beat, you can set your own gaming limits. Contact our 24/7 live chat to use these features.
Deposit Limit
Set a maximum daily, weekly or monthly deposit amount of your choice. Lowering a set limit is immediate, but raising it requires a waiting period.
Session Time Limit
Set a maximum duration for each gaming session. Once the set time is up, the system will automatically log you out and encourage you to take a break.
Bet Limit
Set a maximum amount you can wager within a given period. This protects you from the risk of overbetting and keeps the gaming experience enjoyable.
Break Request
Temporarily close your account for a set number of days (such as 24 hours, 1 week or 1 month). During this time you will not be able to log in or place bets.
Reality Check
Display a reminder every hour or at set intervals that tells you how long you have been playing and how much you have spent in that session.
Self-Exclusion
Request that your account be closed for a long period (from 6 months up to permanently). This is the strongest option and cannot be reversed once it is active.
Talk to our support team via live chat or contact us by email to activate these tools. You can also visit our FAQ section for general questions.
Warning Signs of a Problem
If you or someone you know shows the signs below, getting help promptly is the sensible thing to do.
Playing repeatedly to win back lost money
Continuously betting to recover losses is one of the main signs of problem gaming.
Hiding it from family and friends
Concealing how much you play or how much you have lost from people close to you is a cause for concern.
Neglecting everyday responsibilities
Giving betting more priority than work, studies or family duties can be a sign of mental dependence.
Betting with money set aside for essential expenses
Spending money kept for rent, food or medical needs on betting is a sign of a serious problem.
Feeling restless when unable to play
Feeling irritable, restless or angry when unable to play is a sign of mental dependence.
Playing longer than planned
Each time thinking "just a little more" and letting hours pass is a sign of lost control.
Where to Get Help
Acknowledging a problem takes courage. You are not alone — help is available at any time through the options below.
8m beat Support Team
Live chat and email support is available 24 hours a day, 7 days a week in Bengali and English. Contact us to set account limits, request self-exclusion or raise any concern.
Family and People Close to You
Talk to a trusted family member or friend. Sharing what is on your mind makes it much easier to make decisions. Support from loved ones is invaluable on the road to recovery.
Professional Counselling
Consult a mental health specialist or counsellor. This service is available at various government hospitals and private organisations in Bangladesh.
To Request Self-Exclusion
If you want to close your account completely, let our support team know via live chat or email. We will process your request as quickly as possible.
Once self-exclusion is active, bonus and promotional emails are also stopped.
Detailed Responsible Gaming Guide
Plan your budget in advance
Before you start playing on 8m beat, set a fixed budget — an amount whose loss will not affect your daily life. Once that amount is gone, stop for the day. Do not break your budget chasing the chance of a win.
Remember: whether it is slots, live casino or cricket betting, the outcome of every game is completely uncertain. There is no guarantee of winning and gaming is never a reliable source of income.
Track your time
It is easy to lose track of time while playing. Set a time limit before each session and set an alarm on your phone. Turning on the reality check feature on 8m beat will remind you at set intervals how long you have been playing.
Do not play while drinking or under stress
Placing bets when you are mentally tired, angry or have consumed alcohol reduces the quality of your decisions and increases the tendency to take excessive risks. Stopping yourself in that state is the right thing to do.
Keep your account secure from minors
Anyone under 21 is strictly prohibited from using 8m beat. If your account is open on your device, log out and do not share your password. If there are children or teenagers in your household, use parental controls on the device.
Do not play with a target to win
Going in with the attitude of "I will win this much today" makes the disappointment after a loss even greater. See a win as a bonus, not a goal. Gaming is healthy only when it stays enjoyable.
Remember: Read our About Us page to find out more about all the features and offers on 8m beat. It covers in detail who we are and how we operate.