8m beat FAQ — Answers to All Your Questions

"Pending" means your request has been successfully submitted and the 8m beat team is reviewing it. It is usually processed within 30 minutes to 3 hours. If more than 3 hours have passed and it is still pending, contact us directly via live chat. Keep your transaction ID and withdrawal amount handy so the support team can look into the issue quickly.

Yes, withdrawals at 8m beat are available 7 days a week, 24 hours a day. Requests made at night or on weekends follow the same 30-minute to 3-hour timeframe. For bank transfers, public holidays may affect the bank's own processing times, but there is no such restriction for bKash, Nagad and Rocket.

To withdraw bonus winnings, you must first meet the wagering requirement. For example, if you deposit ৳1,000 under the welcome bonus you receive ৳1,000 in bonus; to withdraw that bonus you need to complete ৳1,000 × 15 = ৳15,000 in turnover. Once the requirement is met, the winnings are added directly to your main balance and can then be withdrawn. Each offer has its own wagering rate — see the Terms and Conditions page for details.

Yes, at 8m beat withdrawals can only be made to a wallet or bank account registered in your own name. Sending money to someone else's bKash, Nagad or Rocket number is not possible. This is an important security requirement — it helps prevent fraudulent transactions and keeps your funds safe.

For bank transfer withdrawals from 8m beat, Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major Bangladeshi banks are supported. Provide the correct account number and routing number when making a withdrawal. The minimum amount is ৳800 and bank transfer processing is completed within 30 minutes to 3 hours, though it may take slightly longer on bank holidays.

To register at 8m beat, go to the registration page and fill in the form with your mobile number, email, preferred username and password. Once OTP verification is complete, your account becomes active. Note that the minimum age to register is 21. Only one account can be opened per mobile number.

Yes, after logging into your 8m beat account you can change your email, mobile number or other contact details from Profile Settings. However, you will need to verify your identity using your existing details before making any changes. For important details such as your name, you can contact the support team for assistance.

When you log in to 8m beat from a new device, additional security verification may be required — usually an OTP sent to your registered mobile number. This protects your account from unauthorised access. Once verification is complete, you can continue playing normally from the new device. Report any suspicious login activity to support immediately.

No, under 8m beat rules each person may operate only one account. Having more than one account is considered a violation of the rules and all related accounts may be closed. If you cannot access your existing account, contact support for help rather than opening a new account.

On the 8m beat login page, click the "Forgot password?" link. Enter your registered email or mobile number to receive a verification code (OTP). Use the code to set a new password. If you have trouble resetting your password, contact us directly via live chat — support is available 24/7.

Entering the wrong password repeatedly may temporarily lock your account. In that case, wait a while or use the "Forgot password?" option. Clearing your browser cache before trying again often resolves the issue. If the problem persists, contact 8m beat support via live chat to request account recovery.

Before contacting 8m beat support, have your username or registered mobile number, a description of the issue, and any relevant transaction ID or screenshots ready. For deposit or withdrawal issues, knowing the amount and date involved will help the support team resolve it much faster.

Yes, 8m beat support is active 7 days a week, 24 hours a day. Even at midnight or early morning, a trained agent will be available to help via live chat. Support remains available on nights of major matches or BPL tournaments — you can get help with any issue right away.

8m beat offers support through two main channels: live chat and email. Live chat usually gets the fastest response — it is the best option for urgent issues. Email allows you to send detailed descriptions and screenshots, which is useful for complex problems. There is no phone number.

Yes, the 8m beat support team assists in both Bengali and English. Agents fluent in Bengali are always available so Bangladeshi players can explain their issues comfortably in their own language. If you write in Bengali via live chat or email, you will receive a reply in Bengali.

The 8m beat support team can help with responsible gaming. You can request deposit limits, a temporary break or self-exclusion. Let the support team know via live chat or email and they will take the necessary steps. Casino and betting activities are for players aged 21 and above only.

The minimum deposit at 8m beat for all payment methods is ৳500. This amount is enough to join slot games, live casino or cricket betting. Transactions below ৳500 will not be processed. A 100% bonus is available on your first deposit, up to a maximum of ৳20,000.

Log in to your 8m beat account and go to the Cashier or Deposit section. Select bKash, enter the amount and send the payment to the number displayed. Once the payment is done, confirm it with the transaction ID. The balance is usually updated within a few minutes. Double-check the number carefully before sending via bKash.

Yes, the steps for depositing with Nagad are essentially the same. Select Nagad in the Cashier, set the amount and send it to the number shown using the Nagad app or USSD (*167#). After submitting the transaction ID your account will be credited. Follow the same process for Rocket and Upay as well.

8m beat does not charge any processing fee on deposits. However, bKash, Nagad or your bank may apply their own service charges — that is entirely up to them. It is worth checking those charges through your mobile banking or bank app before making a deposit.

After making a payment, the balance is usually updated within a few minutes. If more than 15–20 minutes have passed and the money still does not appear, contact live chat directly with your transaction ID or reference number. Having a screenshot of the payment will help the support team resolve it quickly.

Bank transfer deposits may take a bit longer than bKash or Nagad due to the bank's own processing procedures. Transfers can be made from Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major Bangladeshi banks. Once the transfer is complete, confirm it in the 8m beat Cashier — support is available to assist if needed.